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Delete your account

You can ask us to delete your Teksi or Teksi1 account at any time.

How to ask

  • Email ⁦support@teksi1.com⁩ with the subject “Delete my account”.
  • Write from the email address of your account, or include the phone number and the Teksi ID shown in your profile.
  • Say whether you want to delete your Teksi account, your Teksi1 account, or both.
  • We may ask you to confirm. We delete the account within 30 days and tell you when it is done.

What we delete

  • Your profile: name, phone number, email, photo and Teksi ID
  • Your contacts, saved places and notifications
  • Driver documents and car details
  • Your rental company page, cars and photos

What we may keep

  • A record of rides and rentals that are part of an open report, until the report is closed
  • Records the law requires us to keep, for as long as it requires

Write to us about anything: a ride, a rental, your account or your data. support@teksi1.com